We make it easy to bank with us – either at our branches, over the phone, or using your ATM card.
We believe banking should be whatever's most convenient for you
- from the personal service you receive at our branches, to the
quick and convenient phone banking options.
Here are the different ways you can bank with us:
Visit a branch
We're always pleased to see our members - just call in to your
nearest branch of Aotearoa Credit Union.
Click
here to find a branch near you.
AccessCard
Your AccessCard is one of the country's most widely accepted
ATM/EFTPOS cards. It lets you buy goods or services, and withdraw
cash, from your Aotearoa Credit Union account. You can use it
anywhere in New Zealand, 24 hours a day, 7 days a week.
You can also use your card overseas, anywhere you see the
Maestro sign.
To get your AccessCard, just call into your nearest branch of Aotearoa Credit
Union.
Note: If your AccessCard is lost or stolen, or has been used
without your permission, you must tell us straight away. Contact
your local branch, or call the AccessCard Hotline on 0800 800
147.
AccessTeller
This is our 24/7 telephone banking service.
Call us on (09) 277 8244 in Auckland.
Or call toll-free on 0800 240 200 nationwide (from landline
only)
Phone us to:
- Get live balances
- Hear a record of recent transactions
- Transfer money between your ACU accounts (with some exceptions,
see below*)
All you need is:
- A touchtone phone
- Your member number
- Your access code
* AccessTeller allows you to transfer money into (but not out
of) your Loan Provider, Loan and Christmas Accounts
AccessText
When you're on the go, AccessText lets you check your account
balances or transfer funds from your cellphone. Contact us to get set up.